Our experience started with meeting Riki at the Wellington Home and Garden Show. I kept his details for 2 years until we were finally able to move forward with getting insulation in the external walls of our house. Riki was friendly and extremely knowledgeable about the product. He answered all of our questions. The whole process from quote to install was easy and transparent. The install was quick and easy with another friendly team of people. They also answered my questions on the day of install. We noticed a difference straight away with warmer nights. Eamonn was also fantastic to deal with when it came to rescheduling the install date because of rain and payment. I highly recommend Insulmax® to anyone looking for insulation.